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Malcolm Loro

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American comedian Louis C.K. once observed on Late Night with Conan O'Brien that "everything is amazing and nobody is happy." And you know what? He's right. He riffs about people complaining about the uncomfortable seats on a plane - despite the fact that they are partaking in the miracle of human flight. "You are in a chair - IN THE SKY," he says. But it is human nature to take such things for granted once they become the norm. Nowadays if you're watching YouTube and the high-resolution video struggles to buffer without pause, there's a good chance you'll skip that video and move on to another one, or another site. The same goes for any over-the-top or cloud-based services. If opening a file, email or video has even the slightest of lags, we are quick to jump to judgment on the service as "too slow." The reason the complaints occur is because the network, for the ... (more)